virtual tickets?

[ArmantiWaterSafety]

It’s a good idea but it’s going to be a cluster. I imagine you can screenshot the tik and print that as a backup

Maybe, but wouldn’t count on it. Been to concerts recently that wouldn’t accept the ticket as a screenshot. Only in the wallet.

True, I've been to some recently that have a weird "moving" QR code that you had to have open in the wallet for it to work to prevent illegal transfer of tickets. I hope for the sake of it being the first year doing it that we have the ones you can screenshot.

[postalapp90]

I spoke with someone in the YC and parking passes are going out this week.

Hey 94. Do you have any insight on why the short window on the ticket download?

[AppSt94]

I spoke with someone in the YC and parking passes are going out this week.

Hey 94. Do you have any insight on why the short window on the ticket download?

I do not. But I plan to ask this weekend as I’m sure many will if they get the chance. The app is really weird in that I can’t see or download my 4 Season Tickets, but I can transfer the ones that I bought outside of that window when individual tickets went on sale. I haven’t tried it yet. I’m waiting on the email instructions. It sucks though because I have a lot of money tied up in tickets that I don’t feel comfortable collecting on until I can send the tickets.

[AppSt94]

This should work like NFL/NBA tickets. You can download the entire season, 48 hours makes it difficult to transfer.

Why make this change before a P5 home opener, this wasn't thought through. Our fanbase may not be ideal for this being the first large scale attempt to implement...

They tested it last year with students and with basketball and baseball. I know, those are different crowds in terms of size. But they’ve had a year to work the bugs out.

Yeah that's been referenced before. This wasn't a real test IMO, students vs. donors that are 50+ is WAY different. A real test would have been a cross section of the fanbase, which wasn't done. User error is HUGE variable in this equation.

I get that. I know that I bought basketball and baseball tickets that were virtual last year without much issue. It should work very similar to downloading airline tickets.

[BUTCH1991]

This should work like NFL/NBA tickets. You can download the entire season, 48 hours makes it difficult to transfer.

Why make this change before a P5 home opener, this wasn't thought through. Our fanbase may not be ideal for this being the first large scale attempt to implement...

They tested it last year with students and with basketball and baseball. I know, those are different crowds in terms of size. But they’ve had a year to work the bugs out.

Yeah that's been referenced before. This wasn't a real test IMO, students vs. donors that are 50+ is WAY different. A real test would have been a cross section of the fanbase, which wasn't done. User error is HUGE variable in this equation.

I get that. I know that I bought basketball and baseball tickets that were virtual last year without much issue. It should work very similar to downloading airline tickets.

My basketball tickets for last year were still paper.

[Saint3333]

This should work like NFL/NBA tickets. You can download the entire season, 48 hours makes it difficult to transfer.

Why make this change before a P5 home opener, this wasn't thought through. Our fanbase may not be ideal for this being the first large scale attempt to implement...

They tested it last year with students and with basketball and baseball. I know, those are different crowds in terms of size. But they’ve had a year to work the bugs out.

Yeah that's been referenced before. This wasn't a real test IMO, students vs. donors that are 50+ is WAY different. A real test would have been a cross section of the fanbase, which wasn't done. User error is HUGE variable in this equation.

I get that. I know that I bought basketball and baseball tickets that were virtual last year without much issue. It should work very similar to downloading airline tickets.

100% agree, it should. But there are members of our fanbase that don’t fly often and haven’t experienced this with other applications. They is going to create havoc with 30k+ trying to get in for a noon game.

Hope I’m wrong, but everyone should brace for a 30 minute line.

[AppSt94]

This should work like NFL/NBA tickets. You can download the entire season, 48 hours makes it difficult to transfer.

Why make this change before a P5 home opener, this wasn't thought through. Our fanbase may not be ideal for this being the first large scale attempt to implement...

They tested it last year with students and with basketball and baseball. I know, those are different crowds in terms of size. But they’ve had a year to work the bugs out.

Yeah that's been referenced before. This wasn't a real test IMO, students vs. donors that are 50+ is WAY different. A real test would have been a cross section of the fanbase, which wasn't done. User error is HUGE variable in this equation.

I get that. I know that I bought basketball and baseball tickets that were virtual last year without much issue. It should work very similar to downloading airline tickets.

My basketball tickets for last year were still paper.

I bought single game tickets. Sometimes on the way to Boone. Those were virtual.

[AppSt94]

This should work like NFL/NBA tickets. You can download the entire season, 48 hours makes it difficult to transfer.

Why make this change before a P5 home opener, this wasn't thought through. Our fanbase may not be ideal for this being the first large scale attempt to implement...

They tested it last year with students and with basketball and baseball. I know, those are different crowds in terms of size. But they’ve had a year to work the bugs out.

Yeah that's been referenced before. This wasn't a real test IMO, students vs. donors that are 50+ is WAY different. A real test would have been a cross section of the fanbase, which wasn't done. User error is HUGE variable in this equation.

I get that. I know that I bought basketball and baseball tickets that were virtual last year without much issue. It should work very similar to downloading airline tickets.

100% agree, it should. But there are members of our fanbase that don’t fly often and haven’t experienced this with other applications. They is going to create havoc with 30k+ trying to get in for a noon game.

Hope I’m wrong, but everyone should brace for a 30 minute line.

I would suggest that anyone not interested in the virtual tickets to call and get paper tickets. They will cost a fee but I agree, it could be a cluster dealing with the Cline types that struggle with technology.

[gastonapp91]

You also have the option of having tickets printed and mailed. The cost is $10 per season ticket seat. That covers all the games. I opted for this option as I have had several nightmares with e-tickets. The printed tickets is not advertised.

[postalapp90]

You also have the option of having tickets printed and mailed. The cost is $10 per season ticket seat. That covers all the games. I opted for this option as I have had several nightmares with e-tickets. The printed tickets is not advertised.

Who did you contact about this? Yosef club? Ticket office?

[EastHallApp]

You can download your season tickets from the My Tickets section of the MAF site. Note it says they won't be loaded until 48 hours before the event.

On August 8th, I emailed the ticket office asking "when will I be able to transfer tickets to other people?" I received this reply: All season tickets will be emailed out of here in the next few weeks. Once those are emailed you have the opportunity to tranfer tickets. Go App! Susie

That sounds way different than 48 hours before the event. Things never change.

Well, considering the first game is 2.5 weeks away, I would hope they'd send out the tickets "within the next few weeks." That wording basically tells us nothing.

[gastonapp91]

You also have the option of having tickets printed and mailed. The cost is $10 per season ticket seat. That covers all the games. I opted for this option as I have had several nightmares with e-tickets. The printed tickets is not advertised.

Who did you contact about this? Yosef club? Ticket office?

I contacted the ticket office.

[mike87]

Club seats are populating on the new app and it's 1 touch to add to apple wallet and has very clear instructions for transfer, as in there's a button that says "transfer tickets". This isn't new technology by any stretch and it looks like they purchased the app from someone else and didn't try to reinvent their own. Other than the flip phone people, this should be seamless. Maybe they'll designate a gate for flip phone users. "The Boomer gate." I am one so I can laugh.

[BambooRdApp]

I was able to download UNC game for NEZ.
Does anyone know how A&M game tickets will be distributed? I bought through App. St ticket office.

[AppSt94]

I was able to download UNC game for NEZ.
Does anyone know how A&M game tickets will be distributed? I bought through App. St ticket office.

The NEZ tickets are hard copy and they are getting mailed this week.

Not sure about A&M.

[BambooRdApp]

I was able to download UNC game for NEZ.
Does anyone know how A&M game tickets will be distributed? I bought through App. St ticket office.

The NEZ tickets are hard copy and they are getting mailed this week.

Not sure about A&M.

Understood. However, I just downloaded my NEZ UNC tickets to Google wallet with barcodes, etc like any normal ticket

[AppSt94]

I was able to download UNC game for NEZ.
Does anyone know how A&M game tickets will be distributed? I bought through App. St ticket office.

The NEZ tickets are hard copy and they are getting mailed this week.

Not sure about A&M.

Understood. However, I just downloaded my NEZ UNC tickets to Google wallet with barcodes, etc like any normal ticket

Thanks. I did it as well. That wasn’t an option a couple of days ago. And why can you download those but not the others? This whole process is disjointed.

[BambooRdApp]

Wonder if supply chain or late in ordering hard copy tickets for NEZ....worried tickets may not make it to ticket holders..... virtual tickets are the backup plan

[AppSt94]

Wonder if supply chain or late in ordering hard copy tickets for NEZ....worried tickets may not make it to ticket holders..... virtual tickets are the backup plan

I asked this morning. They are going out this week. But it could be a backup plan for those that want to transfer them.

[postalapp90]

Wonder if supply chain or late in ordering hard copy tickets for NEZ....worried tickets may not make it to ticket holders..... virtual tickets are the backup plan

I called ticket office at 100 today and they returned my call at 230. I paid the $10 per season ticket to have them printed. Girl I talked to said they would go out later this week. Took less than a minute to do.