Missing Posts?

AppDawg
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Missing Posts?

Unread post by AppDawg » Sat Mar 05, 2016 2:23 pm

I know there have been some problems with the Cabin off and on recently, but this is the first time I have noticed missing posts. Wanted to point out, so the Mods can look into.

There were several posts made last night, specifically in the UALR gamethread related to best player App has ever had that are now missing. A one off instance of a single post may be explainable, but there are multiple posts/conversations that are gone.

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asu66
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Re: Missing Posts?

Unread post by asu66 » Sat Mar 05, 2016 5:46 pm

I started a thread for the men's game versus A-State, as I usually do. Then, I left to go to the indoor track at the Y to do my daily heart-health walk. When I returned right at half-time, it was gone. I can't find it anywhere. No matter now--we won!

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Yosef
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Re: Missing Posts?

Unread post by Yosef » Sat Mar 05, 2016 7:43 pm

Last night - we updated our servers. Between the hours of approximately 8-10 pm, any posts made were lost during the transition.

The main reason for changing servers is that several users have experienced 502 errors, which are related to the servers not serving the web page when requested. That error had been reported by several users, but usually refreshing the browser would allow access to the site. Still - it was an issue we wanted to fix before football season so that no one was having trouble accessing the site.

To that point - if anyone experiences any errors (other than posts missing from last night) or the site seems to be slower or faster from a performance and loading standpoint, please let me know. We definitely want to work out any issues before football season.

The alternative was take the site down completely for those two hours so that no one could even read the board. I personally felt that it would be better to leave the site up than take it completely down. I hate that posts were lost and wish there was a way we could rectify that. Thank you everyone for your patience as we continue to work to provide the most seamless and enjoyable experience for everyone.

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Yosef
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Re: Missing Posts?

Unread post by Yosef » Sun Mar 06, 2016 12:14 am

As an fyi - additional work was done tonight, so it's possible posts are missing or people weren't able to access the site. Good news - update has been completed.

Tried to pick a time when the least amount of people would be on the site. Thank you everyone for your patience.

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