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Re: First game issues?

Posted: Mon Sep 20, 2021 12:49 pm
by Budman2154
Now of this surprised me! We were just happy to FINALLY get our season tickets and parking passes the Tuesday of Game week! If you came to the Luke Combs concert, it was a nightmare getting into the stadium then too! Maybe they should not have Family Weekend the first home game going forward and get the bugs worked out!

Re: First game issues?

Posted: Mon Sep 20, 2021 1:00 pm
by BambooRdApp
Personally, I believe this may be something that is a year-long issue. There are many businesses in Boone with Help Wanted signs, etc. As such, not sure many folks are signing up for 1 day a week job when they are not showing up for 3 to 5 day a week jobs.

Re: First game issues?

Posted: Mon Sep 20, 2021 1:12 pm
by AppYosef!
booneboy92 wrote:
Mon Sep 20, 2021 11:13 am
ArmantiWaterSafety wrote:
Mon Sep 20, 2021 9:43 am
booneboy92 wrote:
Sun Sep 19, 2021 10:44 am
A friend had a Legend’s parking pass. Got there and was turned away. They told him Legend’s had been oversold! If I’m that season ticket holder (it was gifted to him), I’m beyond pissed. Guess that warrants a call to YC.
Oh boy...that would be the last straw for me. I gifted a Legends pass to a friend for the Elon game because I had made prior commitments and he was able to get in no problem, but after sending a few emails (none of which received responses which is a whole different can of worms) about my disappointment being in that lot as it relates to my dollar amount donated, if I get turned away at the lot in any of the upcoming games I may just lose my s***.
I actually called YC this morning… They said that the attendants gave wrong info, and that they had not overassigned parking. Apparently, in more lots than just Legend’s a lot of students didn’t heed the “will be towed” warning, thus the lots were full at times until they could get the violators towed. I actually did see at least three cars towed out of Legend’s at different times. Anyway, the call made me feel better, and she said all parking passes have a space available.
I pulled into Legends lot about 11:30am right behind a tow truck. Was told they had already towed at least five cars already. Been hoping to move up to Library Deck (lower levels) for a few years but can’t get there. Visited Saturday with some friends in that deck and it was only half full. Very frustrating.

Re: First game issues?

Posted: Mon Sep 20, 2021 2:12 pm
by WASU 93
ArmantiWaterSafety wrote:
Mon Sep 20, 2021 11:24 am
booneboy92 wrote:
Mon Sep 20, 2021 11:13 am
I actually called YC this morning… They said that the attendants gave wrong info, and that they had not overassigned parking. Apparently, in more lots than just Legend’s a lot of students didn’t heed the “will be towed” warning, thus the lots were full at times until they could get the violators towed. I actually did see at least three cars towed out of Legend’s at different times. Anyway, the call made me feel better, and she said all parking passes have a space available.
How anyone is around App's campus for longer than a week and decides to not heed parking warnings is beyond me.
My son (student Yosef Member) told me Saturday morning that the students were just ignoring the warnings and predicted that a lot would get towed.

Re: First game issues?

Posted: Mon Sep 20, 2021 2:33 pm
by AppSt94
WASU 93 wrote:
Mon Sep 20, 2021 2:12 pm
ArmantiWaterSafety wrote:
Mon Sep 20, 2021 11:24 am
booneboy92 wrote:
Mon Sep 20, 2021 11:13 am
I actually called YC this morning… They said that the attendants gave wrong info, and that they had not overassigned parking. Apparently, in more lots than just Legend’s a lot of students didn’t heed the “will be towed” warning, thus the lots were full at times until they could get the violators towed. I actually did see at least three cars towed out of Legend’s at different times. Anyway, the call made me feel better, and she said all parking passes have a space available.
How anyone is around App's campus for longer than a week and decides to not heed parking warnings is beyond me.
My son (student Yosef Member) told me Saturday morning that the students were just ignoring the warnings and predicted that a lot would get towed.
If that’s the case, I hope that it cost them $100 to get Mommy and Daddy’s car out of the yard.

Re: First game issues?

Posted: Tue Sep 21, 2021 10:38 pm
by Appmanrcb
From An email received earlier….

App State Football Game Day Experience Updates


Thank you to everyone who attended Saturday’s season opener, and we look forward to seeing you at The Rock on Thursday for the nationally televised game against Marshall. Your support for the Mountaineers helps our football program continue its championship tradition and benefits the entire Appalachian State University community.

There are a number of aspects of the game day fan experience that we will improve moving forward. Due to staffing shortages that universities and others in the service industry are experiencing nationwide, we did not provide service to the standard we expect at our stadium entrances, concessions and seating areas on Saturday.

More gates will be opened at the East and West entrances of Kidd Brewer Stadium for the remainder of 2021 home games, based on staffing availability.

More concessions points of sale and cashiers will be on site for remaining games as well, based on staffing availability.

We will allow fans to bring one unopened water bottle per person into the stadium for the remainder of 2021 home games.


See you soon at The Rock. Go App!

Re: First game issues?

Posted: Wed Sep 22, 2021 5:42 am
by bigdaddyg
Appmanrcb wrote:
Tue Sep 21, 2021 10:38 pm
From An email received earlier….

App State Football Game Day Experience Updates


Thank you to everyone who attended Saturday’s season opener, and we look forward to seeing you at The Rock on Thursday for the nationally televised game against Marshall. Your support for the Mountaineers helps our football program continue its championship tradition and benefits the entire Appalachian State University community.

There are a number of aspects of the game day fan experience that we will improve moving forward. Due to staffing shortages that universities and others in the service industry are experiencing nationwide, we did not provide service to the standard we expect at our stadium entrances, concessions and seating areas on Saturday.

More gates will be opened at the East and West entrances of Kidd Brewer Stadium for the remainder of 2021 home games, based on staffing availability.

More concessions points of sale and cashiers will be on site for remaining games as well, based on staffing availability.

We will allow fans to bring one unopened water bottle per person into the stadium for the remainder of 2021 home games.


See you soon at The Rock. Go App!
Based on what I saw those 3 basic adjustments should help greatly. Took forever to get in on the east side- open at least 2 more gates. Most people probably just want a bottle of water or 2 on a hot day- solved. Add a few more points of sale. If you cut down the concessions backlog in half that will alleviate most of the issues.

As far as staffing goes and people not wanting a gig that is only a few hours just offer a great wage like $25 an hour or whatever it takes. You are taking what, 5 more games including Thursday night?

Re: First game issues?

Posted: Wed Sep 22, 2021 8:27 am
by AppSt91
Appmanrcb wrote:
Tue Sep 21, 2021 10:38 pm
From An email received earlier….

App State Football Game Day Experience Updates


Thank you to everyone who attended Saturday’s season opener, and we look forward to seeing you at The Rock on Thursday for the nationally televised game against Marshall. Your support for the Mountaineers helps our football program continue its championship tradition and benefits the entire Appalachian State University community.

There are a number of aspects of the game day fan experience that we will improve moving forward. Due to staffing shortages that universities and others in the service industry are experiencing nationwide, we did not provide service to the standard we expect at our stadium entrances, concessions and seating areas on Saturday.

More gates will be opened at the East and West entrances of Kidd Brewer Stadium for the remainder of 2021 home games, based on staffing availability.

More concessions points of sale and cashiers will be on site for remaining games as well, based on staffing availability.

We will allow fans to bring one unopened water bottle per person into the stadium for the remainder of 2021 home games.


See you soon at The Rock. Go App!
Anybody else get this e-mail? Yosef Club member and season ticket holder and I didn't get it.

Re: First game issues?

Posted: Wed Sep 22, 2021 9:06 am
by WASU 93
AppSt91 wrote:
Wed Sep 22, 2021 8:27 am
Appmanrcb wrote:
Tue Sep 21, 2021 10:38 pm
From An email received earlier….

App State Football Game Day Experience Updates


Thank you to everyone who attended Saturday’s season opener, and we look forward to seeing you at The Rock on Thursday for the nationally televised game against Marshall. Your support for the Mountaineers helps our football program continue its championship tradition and benefits the entire Appalachian State University community.

There are a number of aspects of the game day fan experience that we will improve moving forward. Due to staffing shortages that universities and others in the service industry are experiencing nationwide, we did not provide service to the standard we expect at our stadium entrances, concessions and seating areas on Saturday.

More gates will be opened at the East and West entrances of Kidd Brewer Stadium for the remainder of 2021 home games, based on staffing availability.

More concessions points of sale and cashiers will be on site for remaining games as well, based on staffing availability.

We will allow fans to bring one unopened water bottle per person into the stadium for the remainder of 2021 home games.


See you soon at The Rock. Go App!
Anybody else get this e-mail? Yosef Club member and season ticket holder and I didn't get it.
Received it at 9:48 last night from App State Athletics. (appstateathletics@paciolanmail.com)

Re: First game issues?

Posted: Wed Sep 22, 2021 9:29 am
by mike87
Appmanrcb wrote:
Tue Sep 21, 2021 10:38 pm
From An email received earlier….

App State Football Game Day Experience Updates


Thank you to everyone who attended Saturday’s season opener, and we look forward to seeing you at The Rock on Thursday for the nationally televised game against Marshall. Your support for the Mountaineers helps our football program continue its championship tradition and benefits the entire Appalachian State University community.

There are a number of aspects of the game day fan experience that we will improve moving forward. Due to staffing shortages that universities and others in the service industry are experiencing nationwide, we did not provide service to the standard we expect at our stadium entrances, concessions and seating areas on Saturday.

More gates will be opened at the East and West entrances of Kidd Brewer Stadium for the remainder of 2021 home games, based on staffing availability.

More concessions points of sale and cashiers will be on site for remaining games as well, based on staffing availability.

We will allow fans to bring one unopened water bottle per person into the stadium for the remainder of 2021 home games.


See you soon at The Rock. Go App!
Sounds like 1 bottle of white liquor per student. This ought to be fun!

Re: First game issues?

Posted: Wed Sep 22, 2021 9:35 am
by AppSt91
WASU 93 wrote:
Wed Sep 22, 2021 9:06 am
AppSt91 wrote:
Wed Sep 22, 2021 8:27 am
Appmanrcb wrote:
Tue Sep 21, 2021 10:38 pm
From An email received earlier….

App State Football Game Day Experience Updates


Thank you to everyone who attended Saturday’s season opener, and we look forward to seeing you at The Rock on Thursday for the nationally televised game against Marshall. Your support for the Mountaineers helps our football program continue its championship tradition and benefits the entire Appalachian State University community.

There are a number of aspects of the game day fan experience that we will improve moving forward. Due to staffing shortages that universities and others in the service industry are experiencing nationwide, we did not provide service to the standard we expect at our stadium entrances, concessions and seating areas on Saturday.

More gates will be opened at the East and West entrances of Kidd Brewer Stadium for the remainder of 2021 home games, based on staffing availability.

More concessions points of sale and cashiers will be on site for remaining games as well, based on staffing availability.

We will allow fans to bring one unopened water bottle per person into the stadium for the remainder of 2021 home games.


See you soon at The Rock. Go App!
Anybody else get this e-mail? Yosef Club member and season ticket holder and I didn't get it.
Received it at 9:48 last night from App State Athletics. (appstateathletics@paciolanmail.com)
Got the one about parking yesterday but not this one. :?:

Re: First game issues?

Posted: Wed Sep 22, 2021 5:03 pm
by Blackshirt68
Possibly might try vending machines? If help is hard to find, automate!

Re: First game issues?

Posted: Wed Sep 22, 2021 6:53 pm
by hapapp
Blackshirt68 wrote:
Wed Sep 22, 2021 5:03 pm
Possibly might try vending machines? If help is hard to find, automate!
That’s what I did.